Support

We usually reply within two business days.

Write to support@yonward.app — include the email address you use with Yonward and, if it's about a trip, its name.

Common questions

How do I use Yonward on another device?

Install the app and sign in with the same email and password. Your trips sync automatically.

Does it work offline?

Yes. Everything you've opened is on your device; changes you make offline sync when you're back online. Documents you've opened stay available offline.

How do I share a trip?

Open the trip, tap the ••• menu, then Guests. Invite people to edit or view, or create a read-only link.

How do I import a booking?

In a trip, tap Import, then paste a confirmation or choose a screenshot, PDF or Wallet pass. Yonward reads it on your device and lets you review before saving.

Why don't I see my calendar events?

Turn on Show Calendar Events in Settings and allow calendar access in iOS Settings → Privacy & Security → Calendars.

How do I change my password?

Settings → Security → Change Password.

I forgot my password.

Email support@yonward.app from your account's address and we'll help you get back in. (Password reset by email is coming.)

Can I use Yonward from an AI assistant?

Yes. In an assistant that supports MCP connectors (such as Claude or ChatGPT), add a custom connector with the URL https://api.yonward.app/mcp, then sign in to Yonward and choose whether it may only view or also change your trips. Review or disconnect assistants in Settings → Connected Assistants, or on the web under Account.

How do I delete my account?

In the app: Settings → Account → Delete Account. On the web: yonward.app/delete-account.